frequently asked.
Are YOMI products safe for sensitive skin?+
Yes. Every formula is pH-balanced, fragrance-free where it matters, and made with intimate-skin-safe ingredients. Always patch test if you're extra sensitive.
Are the formulas body-safe and condom-compatible?+
Slip & Slide is water-based and compatible with latex condoms and silicone toys. Cherry Pop, After Hours, and Kitty Nectar are formulated specifically for intimate skin.
When will my order ship?+
Orders ship within 3–5 business days and are delivered within 5–7 business days. You'll receive tracking by email once it's on the move. See the Shipping page for more.
Can I return a product?+
All sales are exchange-only due to the intimate nature of our products. If something arrives damaged or wrong, that's on us — we'll replace or refund. See Returns for details.
Is the packaging discreet?+
Always. Unmarked outer packaging, no logos, no callouts.
How long does one bottle last?+
With daily use, most YOMI products last 4–6 weeks. The full ritual bundle is designed to keep all four steps stocked together.
Are your products vegan and cruelty-free?+
Yes — vegan, cruelty-free, and made in small batches in the U.S.
Can I use these while pregnant or breastfeeding?+
We recommend checking with your OB/GYN before introducing any new intimate care product during pregnancy or while nursing.
How do I cancel or change my order?+
Email hello@staywet.live within 12 hours of placing your order and we'll do our best. Once it's in fulfillment, we can't make changes.